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August 16, 2005
More on Gladwell
I had two takeaway points from the Malcolm Gladwell general session... Kevin blogged on one of them in the post right below this one, so please read his takeaway about the tennis coach.
My other takeaway, which Gladwell illustrates with a number of different stories, is that more information does not lead to better decisions. “There is real value to taking information off the table,” he said. “You need to get rid of the stuff that is not relevant” because it gets in the way of making a decision. “You have to zero in on the stuff that really matters.” If you expect your boards or volunteer leaders to make decisions, think about how to take information off the table when you’re putting together the board books or council prep package.
Posted by ScottBriscoe at August 16, 2005 11:39 AM
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