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August 15, 2005
Best damn program of the day
Some very excellent take aways from Capt. Michael Abrashoff, who turned around one of the Navy's worst performing ships and made it into the best damn ship in the Navy. Here are some of his key points:
1. We can order people to get a mission accomplished but we can't order people to create great results.
2. We all want to feel like we're being listened to.
3. Before we can ask our crew to be better, we have to become better.
4. We need to create an organization of owners, not employees, who are free of fear.
5. Don't focus on things we can't control, and don't use them as excuses for poor performance.
6. We can't order our people to trust us -- trust has to be earned.
7. If we treat our people like they're the best, they'll perform like the best.
8. If our crew makes a mistake, we need to ask OURSELVES: Were my instructions clear? Did I allow enough time? Did I provide the proper training.
Posted by Ben Martin at August 15, 2005 05:55 PM
Comments
Thanks for the summary Ben. I heard from others that this was an excellent session.
Posted by: Doug Bladecki at August 18, 2005 12:25 PM
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