A few more points from Monday's General Session
It’s so hard to keep up with the content at this conference!
I thought the morning general session was outstanding. Takeaways:
Nobody is as smart as everybody. Create an “architecture of participation” to make broader connections and have more conversations in order to innovate and be more successful.
Looking at the industry the way everybody else does—including the customers—won’t get you traction. You have to go outside your world and experience things.