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Quick clicks: Whack-a-mole edition

Sometimes work and life feel like whack-a-mole: as soon as you handle one task, another one pops up nearby that you hadn't planned for. Four of this week's links discuss the challenges of seeing the big picture and operating on that scale.

Unintended consequences. Jay S. Daughtry shares three stories of one action leading to unexpected results and the lessons to be drawn for associations.

Details. Small changes can have big effects. Eric Lanke, CAE, shares the concept of the "Chief Detail Officer," who would be "responsible for finding small things that cost little that have tremendous impact and making sure they are done right and consistently."

Competition. Mark Golden, FASAE, CAE, suggests that competing with for-profits sounds good, but it makes associations more like for-profits and thus less unique and less competitive.

Systems. Jamie Notter says silos in an organization are OK, but you need good systems thinking to know how to keep them from causing problems.

Member innovation. Anna Caraveli explains that we're moving into a new era in which consumers are a major source of innovation and how associations can adapt.

CEO evaluations. Jen Masaoka sums up the common deficiencies in nonprofit boards' evaluations of their executive directors and suggests some methods for improving the process.

Creativity (or not). Shelly Alcorn, CAE, uses this past Sunday's Dilbert comic to analyze the ways in which creativity is often stifled in associations.

Boards and staff. Skip Potter shares lessons from a personal experience in which, as a new association CEO, he misjudged the passion and interests of his board of directors and they steadily began quitting.

Tweets and statuses. Shannon Otto offers five tips for effective posts in Facebook, Twitter, LinkedIn, and other social networks. The point about the negative effect of URL shorteners was a new one for me.

LinkedIn pages. Lindy Dreyer asks whether your website links to a group page or a company page on LinkedIn (assuming it links to LinkedIn at all), and suggests that one is a much better option than the other. (You'll have to read her post to find out which.)

Social memory. For you brain-science geeks out there, Jonah Lehrer at Wired reports on a recent psychological study that shows humans often rewrite their memories based on input from peers. Ever more evidence of the power of community.


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