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Every Circle Wants to Be a Triangle When It Grows Up

One of the magazines I most look forward to getting at the office is Stanford Social Innovation Review, a quarterly published by the Stanford Center on Philanthropy and Civil Society. That's a mouthful, but the magazine's raison d'etre is simple: What does the latest research say on how we can make the world a better place?

This hits the sweet spot for association leaders, who seem to love hard data as much as they love their mission. There's plenty of good stuff in the latest issue (Fall 2011), but I was particularly drawn to "Circles of Change" (subscription required), an article about how small groups of volunteers can work together on specific problems to gain more knowledge about an issue or organize to improve their status. "One of the oldest, most widespread, and effective tools for creating personal change is the Circle," writes Tracy A. Thompson, a professor at the University of Washington's business school. (I imagine the folks at Google Plus have been thinking along much the same lines.)

But Circles, in Thompson's reckoning, shouldn't resemble the kinds of groups associations are familiar with, such as boards, or section councils, or task forces. Almost by definition, those groups are hierarchica—Triangles, as Thompson metaphorically puts it—while true circles are are hierarchy-free. Four things define Circles, she writes: "egalitarian participation, shared leadership, group-determined purposes and processes, and voluntary membership."

You needn't have read Lord of the Flies to be skeptical about how long an egalitarian group is going to stay egalitarian. Thompson is too: "Triangle dynamics are pervasive in human interactions, so the roles that Circle organizers and facilitators play need to be carefully monitored. Circle facilitators need to be acutely aware of how easily Triangle behaviors can slip in." She cites a few examples of cases where it's worked—microfinance self-help groups in India, for instance. I can imagine a few cases where it might work in associations. Perhaps an ongoing discussion group among self-selecting industry leaders within an association can routinely brainstorm ideas on new products and services. It wouldn't be time-limited, as task forces are. Nor would it have a specific set of things to accomplish, as section councils do—that requires reporting out to leadership, necessitating Triangular behavior. But it would give the organization a space to improve itself from within, and free the group from downward pressure to generate regular "report-outs," let alone results.

But even as I type that, I have my doubts. Our instinct is to build rules into any group, and inevitably some people want to take charge more than others. (And would you sign up for an open-ended group with only a loosely formed goal?) So here's what I'm curious about: Would a Circle format work in your organization? And if you think it would, how do you keep a Circle from becoming a Triangle?

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Comments

I think the Innovation Networks Jeff DeCagna is helping launch through his business model innovation programs are consistent with the circle spirit. I think there is great value in associations being the platform for self-organizing and self-facilitated learning journeys, perhaps providing some optional structure, tools, and facilitators(ion) for those who seek it out.

I like the idea of a Circle group that will "brainstorm ideas for new products and services". Associations need people who can step outside the daily routines and demands of their positions and confront the larger picture, without the pressure of having to generate goals, programs, or concepts that merely seem to perpetuate the organization rather than add vision to it.

I am a member of a volunteer "board" at the ACM (Association for Computing Machinery) and even though its called a "board" and has a "chair", it functions more like a circle. There are about 10 of us and there really is a sense of egalitarianism within the group. That's not to say that the chair doesn't assert themselves from time to time, but its more about getting the group out of a hole they've dug themselves into, or trying to re-focus our attention.

There is no notion of a "circle" at the ACM -- circleness arises because of the attitudes of the people involved. I don't think you can legislate circleness into existence. It's all about the people who are involved. You can try and mold people into new ways of participating, but like any other effort at behaviour modification, its a tough slog. It may even be worth the effort of doing it. But if you don't have the bandwidth for that level of interaction, then it really comes down to choosing the right volunteers.

Thank you for the replies---I'm happy to see this has inspired some responses, both here and in my in-box. Terry, I think your last point gets at the heart of the issue: If you don't have a set of engaged volunteers who share the same concern about a problem or issue, a "circle" is never going to work. The degree of concern might differ, but it has to matter to some degree to all particpants. Thompson emphasizes that point more in the article than my post might have suggested. As she puts it: "Psychologists have long known that voluntary decisions and commitments are a much stronger means of changing behavior than those that are imposed from the outside."

No pressure to answer, Terry, but your comment does lead me to ask: How do you choose the right volunteers to ensure you have a board that's as "circular" as it is?

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