What motivates employees?
A number of people now leaving for ASAE & The Center's Annual Conference & Expo in Los Angeles Aug 20-24 may be hoping to learn about ways to recruit, retain, and motivate staff. A new article in Knowledge@Whartoncontains the results of a fascinating series of studies about whether ranking workers (and, in particular, sharing that rank with the employee) would inspire good performers to greater heights and poor performers to buckle down.
Short answer: no. The worker rock star began slacking off, while the loser workers became discouraged but--although companies apparently hoped otherwise--generally didn't quit their jobs to move on.
After reading the article, I wondered how old the workers were. Would age affect this result?
I had recently listened to the September issue of Success magazine's CD, which shares interviews with 3-4 leaders of interest to entrepreneurs and small business owners. Featured was a terrific conversation with three inspiring and insightful Millennial leaders of the nonprofit Invisible Children.
Invisible Children aims to prevent child soldiering, the kidnapping of youngsters by rebel tribes in Northern Uganda for use as horrific "soldiers" in their battle against the government. The nonprofit, born out of a documentary filmed by student 20-somethings, has been remarkably successful at raising political attention to the problem and engaging supporters of all ages to their cause. (See here for a short video of its Schools to Schools program.).
One quote really stuck with me. The interviewer asked the trio what companies and organizations can do to attract, retain, and motivate Millennial workers. "Millennials value the impossible," one answered. They'll "work like crazy" and are "extremely passionate," but they want to have fun doing it, and they are attracted to projects, causes, and programs that are trying "to do things never done before." They also want their organizations to think beyond themselves and to take their role as a global citizen seriously, the leaders said.
I'm hoping that conference attendees will keep an open mind and the reality check provided by these three brave nonprofit founders as discussions begin again on worker "reward" systems in associations.
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Comments
Sounds reminiscent of what Dan Pink told us at Great Ideas: autonomy, master, and purpose rule the day for motivation.
In my first association job our board gave us incredible latitude to take on ridiculously ambitious projects and our CEO fought interference to keep us from getting derailed. I've rarely worked harder or been happier than in that job.
Posted by: Jeffrey Cufaude | August 20, 2010 3:24 PM