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3 ways to quit annoying your website users

Bruce Hammond, director of communications/editor for Delta Sigma Phi Fraternity sent us these three takeaways from the "Quit Annoying Your Website Users!" session:

1. Presenter Dave Coriale from DelCor said: Things that MUST be tested for usability--registration/sign-up, your search results, e-commerce, and password recovery.

2. Presenter Cecilia Satovich from Results Direct said: Usability for desktop and mobile are NOT the same. For the desktop, content is king. For mobile devices, context is king.

3. Presenter Dina Lewis from Distilled Logic said: Looking at analytics is extremely important. For usability especially, look at the navigation path people are using to get to content they're looking for.

Overall, my favorite session so far.

Posted by Aria White on August 23, 2010 1:53 PM |

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