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The value of "getting to know you" to good governance

Meet Mike Grubb, president and CEO of the Southern Gas Association in Dallas. In the video below, Grubb tells the story of the early interactions he had with his 2009 board chair, which helped to build a solid working relationship and made it easier to have tough conversations about budget shortfalls later in the year.

Grubb says that what might be viewed as mere "getting to know you" conversations should be considered just as crucial as the more substantive conversations that also happen between an association CEO and a board chair.

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