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Internet users focus on content over community

The Online Publishers Association has released the results of a six-year study of where Internet users spend most of their time—and it appears to be good news for associations.

"Internet users continue to spend a majority of their time with Content sites, up from 34% of total time spent in 2003 to 42% in 2009, a 24% increase," says OPA. The analysis of its Internet Activity Index (IAI), a monthly gauge of the time being spent with Commerce, Communications, Community, Content and Search, shows that "while consumers may be spending significant time with Community sites, it’s coming at the expense of their time with Communication sites whose core capabilities are email and Instant Messaging."

OPA President Pam Horan points out that among the major shifts detected in the past six year is the tremendous "emergence of Community," but "Content is still king."

This finding may temporarily comfort competitive-weary organizations—for now anyway--that worry people will become too caught up in Facebook and other social media sites to spend much time in the heart of most association sites—their knowledge centers. That said, there’s no denying that blogs, Twitter and Facebook are funneling knowledge in new and exciting ways to our members. To me, the "Community or Content" question likely is changing rapidly to "Community and Content," and aren’t both of those what differentiates associations from the chaotic Internet madness swirling around?

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