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How to Lose a Volunteer in 3 Months or Less

Have you ever tried to get involved with an organization and felt like you just couldn't break through? This month's Associations Now case study explores the perspective of an association member having just that experience.

What went wrong, and what could her association have done differently to retain her as an engaged volunteer? Sharon Kneebone and Deirdre Reid do a great job of answering those very questions in their commentary. Thanks to both of them for taking the time to review and comment on this month's scenario.

The full case study and commentary are available online. What are your thoughts on this fictional volunteer's experience? What lessons can associations learn from her to help retain their own potential superstars?

Posted by Lisa Junker on June 1, 2009 8:12 AM |

Comments

Timely case study and great commentary! This is yet another example of why we need to not just train incoming presidents or select leaders but include training for all volunteers. It's easy in this case to see all the missteps of the chairs but there were also missteps by the volunteer - naivete really. I'd like to see us add volunteer empowerment training to our programs.

Posted by: Peggy Hoffman | June 2, 2009 10:29 AM

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