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Quick clicks: Crisis communications

Here's a quick roundup of interesting blog posts for your Tuesday morning:

- Tom Peters has some timely advice for communicating during a crisis.

- Dana Theus at the Member-to-Member blog has two detailed posts about lessons in social media from the association sector.

- Speaking of social media, Caron Mason started an interesting discussion with a post about helping her association's volunteer bloggers (and the blog as a whole) to succeed. Ben Martin responded with some advice from his own experience.

- Tony Rossell delves into the differences between member satisfaction and member loyalty.

- Bruce Hammond saw the new Microsoft "I'm a PC" ads and thought about associations.

- Feeling overloaded? Chris Bonney is doing a series of posts on how to better manage your e-mail. The most recent post tackles the question of how much your inbox reflects you.

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Comments

Lisa-
Thanks for the mention. Really great links in this post. All very useful. Thanks for the excellent insights.

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