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Got a Technology Plan?

Hello all! Thanks to ASAE & the Center for inviting me to be a guest blogger here at the 2008 Association Technology Conference & Expo. I've never blogged before, so this will be interesting!!

Yesterday, the conference officially began with a Town Hall session. As we entered the room, everyone received a cool little clicker so that Reggie Henry could "ask the audience" about their perspectives on various technology issues. One question that really struck me was "Does your organization have a formal technology plan?" Almost 70% of the audience responded "No" but even though most folks didn't have a technology plan, the vibe I was getting from the room was "What is wrong with y'all? How can you NOT have one?" So I started wondering - when did technology become so strategic that it now deserves its own plan? When did it stop being a set of tools used to get a job done, a means to an end?

Perhaps one answer to this question is at the point that technology services (e-mail, internet, etc) became a commodity. One audience member likened technology to electricity where you flip a switch and expect your lights to come on; it has become an expectation that these services will be available 24x7. So now that the basic technology infrastructure is in place, we are challenged to think more deliberately about how else we can use technology to further our missions, support our strategic initiatives, and ultimately serve our members.

What do you all think?

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Comments

Thanks for writing here, Becky. I think you ask a good question. Too often the tools aren't connected to the greater strategies of the association...or even the greater planning and execution. I think we have a communication gap between our technology innovators and our executive leaders. How can we overcome that?

Agreed. Too often IT doesn't sit "at the table" and therefore can't add value at the strategic level. I loved "1cent thoughts on NPTech"'s video take on this very question:

http://1centnpt.blogspot.com/2008/01/technology-in-strategic-plan-reggie.html

Technology and strategy go together like tools and hardware. You wouldn't buy a philips head screwdriver for flat head screws. You have to plan accordingly, which means bringing the right people together beforehand.

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