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Interesting takeaway from the Learning Lab “The Battle for the Best”: Dennis Mankin said that in his experience, the way to learn about what your organization needs to do to hire and retain the best talent is to hang out with the great performers you already have—“you learn tons in a short period of time,” he said. These exceptional staff can tell you exactly what they have to do to get to those great outcomes they’re known for (and what challenges they overcome in the process).

From that information, you can determine the workplace elements influencing them (are they receiving the right learning and development opportunities? the right management? the right motivation) and fix what needs fixing.