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Lessons from the World Rock, Paper, Scissors Society

The light-hearted World Rock, Paper, Scissors Society (WRPSS) is an extraordinarily successful experiment in viral/word of mouth communications. Although delightfully silly, WRPSS offers up some valuable lessons for those of us who--perhaps--take ourselves too seriously

WRPSS founder and managing director Doug Walker was the luncheon speaker this week at the Word of Mouth Marketing Association (WOMMA) Summit in Washington, D.C. Doug's day job is Interactive Strategist at an ad agency TBWA\Toronto. He identified four keys to their success: authority; mutation; participation; and, "accretion."

The WRPSS is the authority quoted by the New York Times when the childhood game of rock, paper, scissors is invoked to resolve gridlocked decisions by art auction houses and state court judges. How did they become the authority? They said they were. Interestingly enough, visitors attracted by word of mouth added their strategies and experience to a long threaded message, which in turn became a book. And, as we all know, publishing a book makes you an authority.

The idea quickly mutated, adding more of the trappings of an association, including paid memberships and meetings. What the founders learned was that they had to quickly mutate to keep up with their members' fantasy. Last year their annual world championship made all the network and cable news shows with the winner featured on every late night night talk show. Check out the NPR story on their mythological history.

Participation was key to their success. At the meet, they treated competitors like athletes and groupies like special interest groups. But the most telling lesson learned was "accretion." Walker said that participants grew the mythology, identifying with the group, and each step of WRPSS' development layered on the last. He said you could have never launched it as it now exists, but each activity led to the next or "accretion."

"A few people played their roles (leaders) and we attracted more and more people," Walker said. In fact, they were so successful a producer from Fox News covering the championship launched a competing organization.

The lessons from social media not only make for a powerful fable, but also a game plan for any start-up associations, lessons not unlike those now being learned by WOMMA.

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