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In recent entry on the Face2Face blog, Sue Pelletier links to several new websites that provide opportunities for any individual to post information, comments, or feedback about conferences and meetings—much like Amazon’s customer review system. Confabb is a good example if you’d like to check one out.

I would guess that most associations do some kind of attendee survey either during or after their major meetings. But it’s not likely that most associations will post those attendee comments for the world to see (except for the really good ones, which might make an appearance in future marketing materials).

What effect would it have if your association used Confabb or a similar system to solicit open feedback about a recent or upcoming meeting? Would it improve the experience for attendees? Would it allow you to proactively fix problems in an upcoming (or ongoing) event? Would it let you have real dialogue with attendees who had negative experiences, instead of just hearing about their concerns after the fact?