Managers Give Themselves Rave Reviews; Workers Beg to Differ
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Nearly all managers (92 percent) consider themselves to be an excellent or good boss. However, the latest Hudson survey found that employees do not necessarily agree, as only 67 percent rate their managers favorably. In fact, ten percent of workers say their boss does a poor job, according to a survey of 1,854 U.S. workers by Rasmussen Reports LLC for Hudson, a staffing and outsourcing firm.
Robert Morgan, chief operating officer of Hudson Talent Management, a unit of Hudson Highland Group Inc., told Andrea Coombes of The Wall Street Journal that about 1/3 of managers are shocked by how employees rate them. Another 1/3 are pleasantly surprised. Only about 1/3 know what their scores will be. Morgan points out that this disconnect poses quite a threat to any company considering the known correlation of manager performance and overall performance.
Other interesting findings from the survey include:
- One quarter (26 percent) of managers say they do not receive adequate training to handle their managerial responsibilities.
- Of the 41 percent of employees who believe it is very or somewhat likely they would be offered their manager's job if he or she left the company, only half (54 percent) actually want it. That figure jumps to 65 percent for those making more than $75k annually.
- Managers are less critical of their bosses' performance, with 73 percent indicating they do an excellent or good job compared to 63 percent of non-managers.
The Hudson managerial survey is based on a national poll of 1,854 U.S. workers conducted September 7-10, 2006. The margin of sampling error for a survey based on this number of interviews is approximately +/-2 percent with a 95 percent level of confidence. A more detailed data report is available at www.hudson-index.com.